We are so confident that you will love our lights, we are giving you 30 days to try them out. If the item does not, you can return them back to us! 
They need to be in resalable condition for us to take them back, so you cannot cut them, install them, or peel the adhesive off, etc. Do a mock installation and leave it up for a while. If it is not perfect, send it back!

RETURN & EXCHANGE PERIOD:
Within 30 days of original shipment date and in accordance with our 30-Day

Money Back Guarantee:
The customer has 30 calendar days to check their order, confirm that all the parts are accounted for, make sure everything works, etc.  Items being returned must have a return shipment date within 30 days of the date the order was originally dispatched from our warehouse.

PASS INSPECTION:
After the returned products have passed inspection, clients will be reimbursed for the full amount of the unneeded/unused products via their original form of payment. Any previously incurred shipping costs will be excluded from reimbursement.

FAIL INSPECTION:
If an item is damaged or cannot be resold by LESS4LEDS, then no refund will be given and the customer has to pay the shipping cost to get their product back to him or her within 30 calendar days of LESS4LEDS receiving the items in the warehouse. Items left

NON-REFUNDABLE ITEMS:
Non-refundable items or circumstances include and are not limited to:
Sample Kits, Display Boxes, Store Credit
Services and/or labor rendered
All Special Orders and/or Customized Products/Orders. This includes any products that are not sold on our website.
Products that have had the following done:
Rivets have been knocked out on drivers
Wires on power units have been cut too short making connections uneasy or unusable for a future client
Damage to the original boxes and packages not created by LESS4LEDS (Touch Remote boxes, Mean Well boxes, Desktop Power Supplies, Zuriks, etc.)
Inserts, manuals, instructions for remotes/accessories or other important papers are missing
Strip lights/extrusions/covers that have been cut, soldered, and/or perforated
Strip lights have had the 3M adhesive tape peeled/exposed
Strip lights have been creased or there is damage to the printed circuit board (PCB), led chips, resistors, etc.
If a product is deemed faulty by a technician/representative then a return shipping label and a Return Merchandise Authorization (RMA) form will be sent out immediately. Once LESS4LEDS receives the product, we will test the item(s) to better understand where the fault in the product(s) lies.  
LESS4LEDS will NOT provide replacement items before the original items have been returned, tested, and deemed faulty. If you need a replacement item while the return process is taking place, then you can repurchase the items. Once the testing process is complete and assuming the product is faulty, a refund will be issued for the purchase price of the product. LESS4LEDS will not refund shipping costs on replacement items.
Buyer’s sole right under this warranty is for repair or replacement of the defective item. 

This warranty is not transferable and applies only to the original purchaser of such items, provided that products purchased from an authorized FlexfireLEDs reseller will also include the above limited warranty. Proof of purchase may be required.

PRODUCT WARRANTIES:
All LED strips - 1-Year Warranty
Remote Controller & Dimmers - 6-Year Warranty
Amplifiers - 1-Year Warranty
Sensors - 3-Year Warranty
Desktop Style Power Supplies - 1-Year Warranty